Blog

5 Steps to Smoother Wealth Management Client Onboarding

Blog

5 Steps to Smoother Wealth Management Client Onboarding

Blog

5 Steps to Smoother Wealth Management Client Onboarding

Blog

5 Steps to Smoother Wealth Management Client Onboarding

Blog

5 Steps to Smoother Wealth Management Client Onboarding

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Blog

5 Steps to Smoother Wealth Management Client Onboarding

Stefanie Jansen
/
August 3, 2022
Blog

5 Steps to Smoother Wealth Management Client Onboarding

MIN
/
August 3, 2022
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The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

Blog

5 Steps to Smoother Wealth Management Client Onboarding

Blog

5 Steps to Smoother Wealth Management Client Onboarding

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The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

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No items found.
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5 Steps to Smoother Wealth Management Client Onboarding

Learn how to optimize the wealth management client onboarding process with automation. Welcome new clients quickly with an impressive digital experience.
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The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.

Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
Currencies
11
2
23
140
25
23
25
135+
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

The first three months of a client relationship are crucial, especially in a relationship-driven industry like wealth management. That means the wealth management client onboarding experience is more important than ever—but does it provide the digital ease and convenience modern clients now expect? 

Post-pandemic, one in two wealth clients now plans to engage more with their advisor virtually going forward. Millennials plan to make even greater use of digital tools when managing their accounts. 

Automation in the wealth management sphere doesn’t have to be difficult, especially with a few optimizations to the client onboarding process.

1. Digitize your lead generation process.

Millennials are more hesitant to pick up the phone to make initial contact. They prefer to do their research online first and then make contact through digital means. Before scheduling a meeting, give prospective clients the option to learn more, right from your website. Lead capture forms are easy to add to any page and do all the work for you in gathering initial details like:

  • Name
  • Phone number
  • Email address
  • Main interest (e.g., retirement planning, investing, etc.)

You can easily brand forms to your firm’s requirements and even make them mobile responsive. As new clients inquire, you can track and analyze the data to better understand what prospects are looking for.

2. Get to know them with a new client form.

Once they have a foot in the door, start the relationship by getting to know them better. This paves the way for more personalized future communications. Use this client information template to gather initial information. You can customize the form to your firm’s needs and even include a field for uploads like required financial docs.

Remember: as new clients divulge more information, they’ll want assurance that their data will be kept secure. Choose digital solutions that encrypt data for total security and peace of mind. 

Already gather information in a CRM or ERP? Learn how Ameris Bank created Salesforce records in Formstack (without having to log in), allowing for faster account referrals. 

3. Greet newcomers with a digital welcome packet. 

From compliance notices to planning checklists, wealth management requires an abundance of documents. Make them easy to send and receive with digital agility that modern wealth clients appreciate. 

You can even use the form data you gather to automatically generate documents in minutes. From proposals and applications to agreements and contracts, you can build personalized documents fast and deliver them anywhere—whether through email, mobile, or apps.

Formstack Documents aves teams an average of 24 hours per week

4. Schedule initial meetings online.

When it’s finally time to set up a call or first meeting, make the scheduling experience easy for them—and you.

Google Calendar integrations seamlessly connect to your calendar and update in real time so clients can choose from available times. Automated calendar management eliminates the need for back-and-forth emails and ensures you’re never double-booked.

See which of your favorite apps integrate with Formstack. Formstack works with over 260 third-party integrations to help connect your forms, documents, and signatures. 

5. Sign contracts digitally.

There’s no shortage of contracts to sign as you work on a client’s behalf. Make the process easier for clients who are remote or just on-the-go with the ability to e-sign. No need to print and snail mail contracts. The best e-signature tools can now be used on any device. 

When you want to generate your own contracts, automate the process using CRM or third-party app data. That way, you can avoid duplicate efforts and data entry errors. 

Start Automating Onboarding Today

When you automate your wealth management client onboarding workflows, you have more time to focus on other things—like building lasting relationships. You can even optimize future onboarding with a feedback form to gather new client perspectives on your new digital process. Start attracting and retaining the next generation of wealth management clients with automated forms, easy-to-use documents, and digital ease.

Could your wealth management onboarding process use a little optimization? Discover how Formstack can transform processes across your financial institution.

Stefanie Jansen
Stefanie is a marketing writer with specialties in blogging, website writing, and copy editing. She has worked with a number of tech companies and has experience in the areas of email, marketing campaigns, and employee engagement. Connect with Stefanie at word4wordwriting.com.
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Lindsay is a writer with a background in journalism and loves getting to flex her interview skills as host of Practically Genius. She manages Formstack's blog and long-form reports, like the 2022 State of Digital Maturity: Advancing Workflow Automation.