Blog

Infographic: How to Transform the Patient Experience

Blog

Infographic: How to Transform the Patient Experience

Blog

Infographic: How to Transform the Patient Experience

Blog

Infographic: How to Transform the Patient Experience

Blog

Infographic: How to Transform the Patient Experience

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Blog

Infographic: How to Transform the Patient Experience

Lindsay McGuire
/
October 17, 2019
Blog

Infographic: How to Transform the Patient Experience

MIN
/
October 17, 2019
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Episode Highlights
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Episode Transcript

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Blog

Infographic: How to Transform the Patient Experience

Blog

Infographic: How to Transform the Patient Experience

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Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Panelists
No items found.
Infographic

Infographic: How to Transform the Patient Experience

Improve patient satisfaction and retention by transforming your patient check-in process with this secure, simple, and efficient workflow.
Download InfographicDownload Infographic

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Collecting payments with online forms is easy, but first, you have to choose the right payment gateway. Browse the providers in our gateway credit card processing comparison chart to find the best option for your business. Then sign up for Formstack Forms, customize your payment forms, and start collecting profits in minutes.

Online Payment Gateway Comparison Chart

NOTE: These amounts reflect the monthly subscription for the payment provider. Formstack does not charge a fee to integrate with any of our payment partners.

FEATURES
Authorize.Net
Bambora
Chargify
First Data
PayPal
PayPal Pro
PayPal Payflow
Stripe
WePay
ProPay
Monthly Fees
$25
$25
$149+
Contact First Data
$0
$25
$0-$25
$0
$0
$4
Transaction Fees
$2.9% + 30¢
$2.9% + 30¢
N/A
Contact First Data
$2.9% + 30¢
$2.9% + 30¢
10¢
$2.9% + 30¢
$2.9% + 30¢
$2.6% + 30¢
Countries
5
8
Based on payment gateway
50+
203
3
4
25
USA
USA
Currencies
11
2
23
140
25
23
25
135+
1
1
Card Types
6
13
Based on payment gateway
5
9
9
5
6
4
4
Limits
None
None
Based on payment gateway
None
$10,000
None
None
None
None
$500 per transaction
Form Payments
Recurring Billing
Mobile Payments
PSD2 Compliant

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Did you know that 81% of consumers are unsatisfied with their healthcare experience? This staggering statistic came out of a recent study by Prophet, which focused on helping healthcare providers gain a better understanding of the patient experience.

The study assessed the gap between patient and providers’ expectations and perceptions, which turned out to be drastically different. According to their data, 63% of healthcare providers believe they are delivering a high-quality patient experience. Yet only 40% of healthcare consumers agree.

It’s clear that healthcare organizations are not meeting patient expectations. Much of this boils down to the patient experience. In fact, 51% of patients surveyed in a study by Accenture stated they would switch providers if it meant receiving better customer service.

Is your organization providing an excellent patient experience? Now is the time to audit your processes to identify which areas are negatively impacting patient satisfaction and turning patients away from your practice.

One common area of frustration for patients and office managers alike is the patient check-in process. Using an inefficient, labor-intensive process to collect, store, and transfer data during check-in puts data security at risk and decreases patient satisfaction. It can also limit your organization’s productivity and profitability.

Say goodbye to paper forms and reduce patient wait times by investing in technology that can automate the patient check-in process. Use the secure, simple, and efficient workflow in the infographic below to transform the patient experience in just a few steps.

Patient experience healthcare infographic



Ready to implement better processes at your organization? Transform the way you collect data and put it to work with Formstack. Our productivity platform can help your team streamline manual, time-consuming processes so you can focus on what matters: your patients. Grab your copy of our Workplace Productivity Report now to learn more!

Lindsay McGuire
Lindsay is the Content Marketing Manager at Formstack, splitting her time between creating blog content, writing reports, and hosting Formstack's Practically Genius podcast. She's a proud graduate of the University of Missouri School of Journalism (MIZ!) and loves connecting with others on LinkedIn.
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Lindsay is a writer with a background in journalism and loves getting to flex her interview skills as host of Practically Genius. She manages Formstack's blog and long-form reports, like the 2022 State of Digital Maturity: Advancing Workflow Automation.